Privacy Policy

Overview

This Privacy Policy describes how Sriji Vastra Shingar Sewa ("we", "our", "us") collects, uses, and safeguards your personal information when you visit our website or place an order. By accessing our site or purchasing from us, you agree to the practices outlined below.

1. Information We Collect

Contact details: name, email address, phone number, billing/shipping address.
Order details: products purchased, transaction amount, order notes.
Payment information: processed securely via trusted payment gateways; we do not store full card or UPI details.
Usage data: device type, IP address, browser details, and interaction data collected through cookies and similar technologies.

2. How We Use Your Information

Process and deliver orders, including shipment updates and support.
Communicate about your purchases, returns, exchanges, or service requests.
Improve site performance, user experience, and product offerings.
Comply with legal, tax, and accounting obligations.

3. Cookies & Tracking

We use cookies and similar tools to enable core site functions (cart, checkout), remember your preferences, and understand how our website is used. You can manage or disable cookies via your browser settings; essential cookies may be required for certain features to function properly.

4. Payment & Security

Online payments are routed through PCI-DSS compliant payment gateways; sensitive payment data is handled by the gateway and not stored on our servers.
We use SSL/TLS encryption and access controls to protect personal data.
While we strive for full security, no transmission over the internet is 100% secure; use the site at your own discretion.

5. Data Sharing

We share only the minimum necessary information with third parties that help us run our business, such as courier partners for delivery, payment processors for transactions, and service providers for analytics and infrastructure. We do not sell your personal data.

6. Your Choices & Rights

Update or correct your contact details by writing to us.
Request access to, or deletion of, your personal information where legally permissible.
Opt out of non-essential marketing messages at any time.

7. Data Retention

We retain order and billing records for as long as required for legal, accounting, and warranty purposes, and keep other personal data only as long as necessary to fulfill the purposes stated in this policy.

8. Children's Privacy

Our products and services are intended for adults. We do not knowingly collect personal information from children under 18 years of age. If you believe a minor has provided data, please contact us so we can delete it.

9. International Transfers

Data may be processed on servers located in India. If data is transferred outside India, we will take reasonable measures to ensure adequate protection in line with applicable laws.

10. Policy Updates

We may update this Privacy Policy to reflect operational, legal, or regulatory changes. The revised date will be indicated at the top of the page. Continued use of the site after changes indicates acceptance of the updated policy.