Terms & Conditions

1. Acceptance of Terms

By accessing or using the Sriji Vastra Shingar Sewa website or placing an order, you agree to be bound by these Terms & Conditions, our Return Policy, Shipping Policy, and Privacy Policy.

2. Products & Pricing

• All prices are listed in INR and are subject to change without prior notice.
• Minor variations in color, design, or fabric may occur because many items are handmade.
• Product availability is subject to stock; we may cancel orders if items become unavailable and will initiate refunds where applicable.

3. Orders & Payments

• Orders are confirmed only after successful payment authorization (for prepaid) or explicit confirmation (for COD).
• Cash on Delivery may carry additional charges as per the Shipping Policy.
• We reserve the right to refuse or cancel any order for suspicion of fraud, incorrect pricing, or policy violations.

4. Shipping & Delivery

Dispatch timelines, delivery windows, and shipping charges follow our Shipping Policy. Ensure your address and contact details are accurate to avoid delays or non-delivery.

5. Returns, Exchanges & Cancellations

All return, exchange, and cancellation requests are governed by our Return Policy. Customized products are generally non-returnable. Orders can be cancelled only before dispatch.

6. User Responsibilities

• Provide accurate information during account creation and checkout.
• Maintain the confidentiality of login credentials and restrict account access.
• Use the website in compliance with applicable laws and refrain from misuse, spam, or harmful activities.

7. Intellectual Property

All website content, designs, logos, text, graphics, and images are the property of Sriji Vastra Shingar Sewa or its licensors. You may not copy, reproduce, or distribute content without prior written consent.

8. Limitation of Liability

To the fullest extent permitted by law, Sriji Vastra Shingar Sewa is not liable for indirect, incidental, or consequential damages arising from use of the website or products. Our total liability for any claim is limited to the order value of the product in question.

9. Indemnity

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your misuse of the website, violation of these terms, or infringement of rights of others.

10. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the content or practices of such sites and recommend reviewing their policies before use.

11. Governing Law & Dispute Resolution

These terms are governed by the laws of India. Disputes are subject to the exclusive jurisdiction of competent courts in Mohali, Punjab, India.

12. Changes to Terms

We may update these Terms & Conditions periodically. The effective date will be indicated on the page. Continued use of the website after updates constitutes acceptance of the revised terms.

13. Contact Us

📱 WhatsApp: +91 9115936593
📧 Email: info@srijivastrashingarsewa.com
🕒 Support Hours: Monday to Saturday | 10:00 AM – 6:00 PM